MY ROLE

INSTRUCTIONAL DESIGNER
E-LEARNING DEVELOPER
SCRIPTWRITER
STORYBOARD DEVELOPMENT
VISUAL DESIGN
AUDIO PRODUCTION
VIDEO EDITING
MULTIMEDIA PRODUCER
LMS IMPREMENTATION

CLIENT

INTERNAL ACCOUNTS PAYABLE

AUDIENCE

STAFF WHO WILL USE A UNIVERSITY CREDIT CARD

DURATION

13:33 MINUTES

TOOLS

ADOBE CAPTIVATE
ADOBE PHOTOSHOP
ADOBE ILLUSTRATOR
ADOBE AUDITION

Featured Course

Introduces employees to SAP Concur by covering initial setup, travel policies, profile configuration, and the foundational concepts needed to successfully manage university travel.

The remaining modules can be viewed individually through the links above the featured course.

• Travel Request and Booking – Guides learners through the complete travel request process, demonstrating how to create, submit, and manage travel authorizations in accordance with university procedures.
• Expense Reports and Reconciliation – Demonstrates how to accurately prepare, submit, and reconcile expense reports, helping employees complete the reimbursement process efficiently while maintaining policy compliance.

Business Challenge

Organizations often struggle with inconsistent travel requests, incomplete expense reports, and delayed reimbursements caused by unfamiliarity with the Concur system. Employees need clear, sequential training that explains not only how to complete each process, but also why each step is important for compliance and financial accountability.

This curriculum was developed as a structured learning path that supports employees from initial travel planning through final expense reimbursement, reducing errors while improving user confidence and administrative efficiency.

Learning Solution

I designed and developed a comprehensive learning curriculum that guides employees through the complete SAP Concur travel and expense process. Through interactive software simulations, guided demonstrations, and realistic practice activities, learners build the knowledge and confidence to manage travel requests, expense reporting, and reimbursement while following university policies and procedures.

Project Highlights

• Three-course learning curriculum covering the complete travel and expense process.
• Step-by-step software demonstrations with practical, real-world scenarios.
• Process-focused instruction aligned with organizational policies.
• Consistent instructional design and visual standards across all modules.
• Modular structure allowing learners to complete courses independently or as a complete curriculum.

Impact

Rather than treating travel and expense reporting as isolated tasks, this curriculum presents them as an integrated workflow. Learners develop a clear understanding of each phase of the process, resulting in more accurate submissions, fewer processing delays, and greater confidence using the Concur system.

The modular design also enables organizations to assign individual courses based on employee responsibilities while maintaining a cohesive learning experience across the entire program.

Core Competencies

• Curriculum Design
• Learning Path Development
• Software Training
• Process Training
• Employee Onboarding
• Scenario-Based Learning
• Instructional Designe
• Learning Development
• Technical Communication
• SAP Concur

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