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CUSTOM CHATGPT VS. CHATGPT PROJECTS – FINDING THE RIGHT FIT

A live instructional presentation designed to help employees select the appropriate ChatGPT solution for different workplace scenarios while promoting effective AI adoption.
Artificial Intelligence • Technology Enablement • Live Presentation • Performance Support • Professional Development

MY ROLE

INSTRUCTIONAL DESIGNER
FACILITATOR
AI CONSULTANT
SCRIPTWRITER
STORYBOARD DEVELOPER
CONTENT DEVELOPER
VIDEO PRODUCER
PRESENTATION DESIGNER

CLIENT

INTERNAL PAYROLL

AUDIENCE

MANAGERS AND TIME KEEPERS

DURATION

40:32 MINUTES

TOOLS

CHATGPT
CHATGPT PROJECTS
MICROSOFT POWERPOINT
ZOOM
ADOBE PREMIERE
ADOBE PHOTOSHOP
ADOBE AUDITION

Business Challenge

As generative AI tools became available to CSU employees, many users were uncertain about the differences between Custom ChatGPTs and ChatGPT Projects. This confusion often led to inefficient workflows and underutilization of each tool’s strengths. The presentation needed to provide a clear decision framework that employees could immediately apply to their daily work.

Learning Solution

I designed and delivered a live, scenario-based presentation that explains the differences between Custom ChatGPTs and ChatGPT Projects through practical examples and demonstrations. Rather than focusing on technical features alone, the session guides learners through real workplace situations, helping them identify which solution best supports specific business needs. Interactive demonstrations reinforce key concepts and encourage immediate application.

Project Highlights

  • Developed a decision-making framework for selecting the appropriate AI solution.
  • Designed realistic demonstrations using higher education workplace scenarios.
  • Integrated live ChatGPT demonstrations to illustrate practical workflows.
  • Simplified complex AI concepts for non-technical audiences.
  • Structured the presentation around authentic performance tasks instead of feature comparisons.
  • Included actionable takeaways that learners could immediately implement.

Impact

The presentation provided employees with a practical understanding of how to incorporate AI into their daily work rather than simply introducing new technology. By framing the discussion around common workplace challenges, learners gained confidence in selecting the appropriate tool for content creation, long-term projects, and collaborative workflows.

The session also demonstrated an approach to responsible AI adoption by emphasizing efficiency, consistency, and informed decision-making. Participants left with a repeatable framework that could be applied across a variety of administrative, communication, and planning activities.

Core Competencies

  • AI Enablement Strategy
  • echnology Adoption
  • Adult Learning Principles
  • Scenario-Based Learning
  • Live Facilitation
  • Learning Experience Design
  • Technical Communication
  • Knowledge Translation
  • Performance Consulting
  • Audience Engagement