MY ROLE

INSTRUCTIONAL DESIGNER
E-LEARNING DEVELOPER
SCRIPTWRITER
MULTIMEDIA PRODUCER
STORYBOARD DEVELOPMENT
VISUAL DESIGN
NTERACTION DESIGN
PROJECT MANAGEMENT
LMS PUBLISHER

CLIENT

INTERNAL HUMAN RESOURCES

AUDIENCE

NEW EMPLOYEES

DURATION

12:19 MINUTES

TOOLS

ADOBE CAPTIVATE
ADOBE PHOTOSHOP
ADOBE ILLUSTRATOR
ADOBE AUDITION

Business Challenge

New employees were required to understand a broad range of complex benefits, insurance options, retirement plans, and leave programs within a limited enrollment window. The amount of information was extensive, subject to periodic changes, and traditionally delivered through lengthy orientation sessions that made it difficult for employees to retain key details and make informed decisions.

Learning Solution

I designed and developed a self-paced e-learning course that organized the benefits program into manageable learning modules covering health, dental, vision, retirement, leave programs, voluntary benefits, workers’ compensation, and enrollment requirements. Interactive navigation, visual comparisons, and scenario-based explanations helped learners understand benefit options while directing them to official resources for detailed plan information.

Project Highlights

• Organized a large volume of benefits information into logical learning modules.
• Developed interactive comparisons between HMO and PPO medical plans.
• Simplified complex retirement calculations through visual examples.
• Incorporated branching navigation for voluntary benefit exploration.
• Integrated links to university and external benefits resources.
• Designed the course to support self-paced onboarding and future reference.
• Created narration and visual assets that reduced reliance on instructor-led orientations.

Impact

The course provided new employees with a consistent and accessible introduction to Cal Poly Humboldt’s comprehensive benefits program, ensuring that critical enrollment information was available on demand rather than only during orientation sessions. By organizing complex topics into smaller learning segments, employees could review information at their own pace and revisit sections as needed throughout their enrollment period.

For Human Resources, the course standardized benefits communication across the university, reduced repetitive explanations during onboarding, and directed employees to authoritative resources for plan details and updates. The modular design also made future revisions more efficient as benefit plans and enrollment information changed over time.

Core Competencies

• Learning Architecture
• Information Organization
• Technical Communication
• Adult Learning Principles
• Complex Content Simplification
• Visual Information Design
• Knowledge Transfer Strategy
• User Experience Design
• Content Maintenance Planning
• Stakeholder Collaboration

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